No hard sell. We welcome your call and we're happy to spend time talking about saddles!
When enquiring about or ordering a saddle it is best that we talk to you on the phone rather than via email correspondence. We often find that questions asked via email are difficult to adequately and efficiently address because it can be hard to get a good understanding of the customer's requirements. Our emailed answers might not really address the questions being asked resulting in lots of correspondence back and forth, sometimes going on for days.
You can ring us on free call 1800 651 535 - there is usually a saddler (Lyle, Ben, Daniel or Tom) here at the workshop to take your call.
To start with however, there is an exhaustive amount of information available here in this section so that you feel confident in dealing with us and getting the right saddle. Read about our Custom Made Saddles and look at the mix and match Saddle Options available. Learn about Fitting a Saddle to suit you and your horse. Learn about Saddle Materials that go in to making our top quality saddles. You can also read about Saddle Care - a well cared for Kent saddle will last many years with little maintenance.
Each year we travel to the cattle stations of northern and western Australia so we receive continual input and feedback from people who use saddles every day. We feel privileged to have been part of a major evolution in Australian saddles, and in conjunction with our tree maker Bob Wattus, we are committed to remaining at the forefront of saddle improvements with the introduction of new technology. You can read more about Australian Stock Saddles and the Evolution of Kent Saddles.
Kent Saddles, Auvergne Station, Victoria River Region, NT, 2010
One of the reasons and an incentive for Lyle and Helen to travel to
outback cattle stations is to check out how our saddles and gear are
performing in the tough conditions of everyday stock work.
It is our commitment to personalised service which has ensured that our customers are more than happy to share their experiences, as you will see on the Saddle Testimonials page. Kent Saddles are now sold in every state of Australia and also overseas, particularly New Zealand. Our saddle tally now stands at over 2500.